ServiceDesk Plus
Full-stack ITSM suite with
enterprise service management
Why do organizations need a service management solution?
The success of a business depends on the quality of services delivered to its employees and customers. To deliver services efficiently, organizations turn to service management. However, delivering best-practice service management has every bit to do with leveraging the right technology as with designing the appropriate processes. Strike the right balance, and the benefits that follow include responsive service delivery, a flawless customer experience, streamlined service management, smart automation, and compliance with privacy regulations.
With over a decade of experience in the IT and customer support management space, we understand the requirements of various businesses and offer multiple service management solutions built around industry best practices. Our solutions empower your organization to provide a top-notch customer experience out of the box.
Service management solutions from ManageEngine
Deliver a consistent employee experience across business functions.
Build a one-stop portal for customers with efficient account management.
SupportCenter Plus
Web-based customer support with Active Directory integration
Centralize and automate the complete IT asset life cycle.
AssetExplorer
IT asset management with
built-in CMDB